{"id":3156,"date":"2021-02-17T17:07:18","date_gmt":"2021-02-17T21:07:18","guid":{"rendered":"https:\/\/fbnovas.edu.br\/site\/?p=3156"},"modified":"2021-02-17T17:07:18","modified_gmt":"2021-02-17T21:07:18","slug":"fbnrealizatreinamentocorporativo","status":"publish","type":"post","link":"https:\/\/fbnovas.edu.br\/site\/fbnrealizatreinamentocorporativo\/","title":{"rendered":"FBN Realiza treinamento corporativo para colaboradores"},"content":{"rendered":"
\t\t\t\tDois cursos foram ministrados nesse come\u00e7o de recesso para os colaboradores da Faculdade Boas Novas (FBN): Atendimento ao cliente e Sa\u00fade mental no trabalho.<\/p>\n
O atendimento de excel\u00eancia \u00e9 o cerne de todo e qualquer neg\u00f3cio. Hoje, o colaborador deve ser um consultor no atendimento, gerando valor agregado ao prop\u00f3sito principal da organiza\u00e7\u00e3o, tendo o cliente como \u201cfoco\u201d.<\/p>\n
Para o gestor, consultor organizacional e administrador Francisco L\u00facio Pinto, que ministrou o tema Atendimento ao cliente, disse que \u201cn\u00e3o estamos em tempo de satisfazer clientes, porque isso \u00e9 o m\u00ednimo que se pode oferecer para t\u00ea-lo. Precisamos, obrigatoriamente, \u201cencantar clientes\u201d, tanto na prospec\u00e7\u00e3o quanto na reten\u00e7\u00e3o, pois, somente assim os inclu\u00edmos, realmente, em nosso time<\/em>.<\/p>\n
\u201cO bom atendimento mant\u00e9m os j\u00e1 existentes e atrai novos clientes para que os objetivos organizacionais possam ser alcan\u00e7ados\u201d, garantiu Francisco.<\/p>\n
A professora e psic\u00f3loga Ma. Maria Vilani disse que ter um colaborador mental e fisicamente saud\u00e1vel \u00e9 a maior preocupa\u00e7\u00e3o da FBN neste momento. Para isso investe na forma\u00e7\u00e3o deles para potencializar os resultados em tempo de pandemia.<\/p>\n
Trata-se da institui\u00e7\u00e3o investir em si mesma e manter a equipe cada vez mais eficiente, saud\u00e1vel na busca de resultados, mais disposta e satisfeita.<\/p>\nColaboradores em Treinamento<\/figcaption><\/figure>\n
<\/p>\n
\u201cPlanejar-se para capacitar servidores \u00e9 sempre positivo para a FBN. Aprender coisas novas nunca \u00e9 demais. \u00c9 quando o colaborador se sente valorizado e impulsionado a potencializar o seu fazer\u201d, explica Vilani.<\/p>\n
Para a coordenadora de RH Maria Gabrielle Moreira de Souza, \u00e9 de extrema import\u00e2ncia falar em sa\u00fade mental para os colaboradores, principalmente quando vivenciamos um ano t\u00e3o dif\u00edcil de pandemia (Covid-19), quando tantas vidas foram afetadas.<\/p>\n
\u201cA promo\u00e7\u00e3o da sa\u00fade mental \u00e9 essencial para que n\u00f3s, como empresa, possamos favorecer o bem estar, cuidar de pessoas, prevenir doen\u00e7as j\u00e1 existentes, e capacit\u00e1-lo para uma melhor qualidade de vida no ambiente do trabalho\u201d, acentuou ela.<\/p>\n
Thais Silva dos Santos, recepcionista, considera essa forma\u00e7\u00e3o de grande import\u00e2ncia, pois, por meio dela, \u201cpodemos reconhecer como as \u00e1reas psicol\u00f3gica emocional, f\u00edsica e espiritual est\u00e3o ligados \u00e0 sa\u00fade mental, e como isso podemos interferir no ambiente de trabalho\u201d.<\/p>\n
Thais disse que aprendeu a lidar com seus limites e n\u00e3o os exceder, porque isso pode me adoecer. Ela afirmou, tamb\u00e9m, que aprendeu a praticar alguns exerc\u00edcios de relaxamento para algumas situa\u00e7\u00f5es no trabalho.<\/p>\nCurso Atendimento ao Cliente<\/figcaption><\/figure>\n","protected":false},"excerpt":{"rendered":"
Dois cursos foram ministrados nesse come\u00e7o de recesso para os colaboradores da Faculdade Boas Novas (FBN): Atendimento ao cliente e […]<\/p>\n","protected":false},"author":1,"featured_media":3158,"comment_status":"open","ping_status":"closed","sticky":true,"template":"","format":"standard","meta":{"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[4,18],"tags":[32],"class_list":["post-3156","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-blog","category-noticias","tag-fbn-treinamento-saudemental-atendimento"],"yoast_head":"\n
FBN Realiza treinamento corporativo para colaboradores - Faculdade Boas Novas<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/fbnovas.edu.br\/site\/fbnrealizatreinamentocorporativo\/\" \/>\n<meta property=\"og:locale\" content=\"pt_BR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"FBN Realiza treinamento corporativo para colaboradores - Faculdade Boas Novas\" \/>\n<meta property=\"og:description\" content=\"Dois cursos foram ministrados nesse come\u00e7o de recesso para os colaboradores da Faculdade Boas Novas (FBN): Atendimento ao cliente e […]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/fbnovas.edu.br\/site\/fbnrealizatreinamentocorporativo\/\" \/>\n<meta property=\"og:site_name\" content=\"Faculdade Boas Novas\" \/>\n<meta property=\"article:published_time\" content=\"2021-02-17T21:07:18+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/fbnovas.edu.br\/site\/wp-content\/uploads\/2021\/02\/IMG_0268-scaled-1.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"2560\" \/>\n\t<meta property=\"og:image:height\" content=\"1707\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"admin\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Escrito por\" \/>\n\t<meta name=\"twitter:data1\" content=\"admin\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. tempo de leitura\" \/>\n\t<meta name=\"twitter:data2\" content=\"2 minutos\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/fbnovas.edu.br\/site\/fbnrealizatreinamentocorporativo\/#article\",\"isPartOf\":{\"@id\":\"https:\/\/fbnovas.edu.br\/site\/fbnrealizatreinamentocorporativo\/\"},\"author\":{\"name\":\"admin\",\"@id\":\"https:\/\/fbnovas.edu.br\/site\/#\/schema\/person\/15a897eeea450439b896c91e28bd4e5a\"},\"headline\":\"FBN Realiza treinamento corporativo para colaboradores\",\"datePublished\":\"2021-02-17T21:07:18+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\/\/fbnovas.edu.br\/site\/fbnrealizatreinamentocorporativo\/\"},\"wordCount\":436,\"commentCount\":0,\"image\":{\"@id\":\"https:\/\/fbnovas.edu.br\/site\/fbnrealizatreinamentocorporativo\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/fbnovas.edu.br\/site\/wp-content\/uploads\/2021\/02\/IMG_0268-scaled-1.jpg\",\"keywords\":[\"#FBN #TREINAMENTO #SAUDEMENTAL #ATENDIMENTO\"],\"articleSection\":[\"Blog\",\"Not\u00edcias\"],\"inLanguage\":\"pt-BR\"},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/fbnovas.edu.br\/site\/fbnrealizatreinamentocorporativo\/\",\"url\":\"https:\/\/fbnovas.edu.br\/site\/fbnrealizatreinamentocorporativo\/\",\"name\":\"FBN Realiza treinamento corporativo para colaboradores - 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